CVT X-TRONIC HR12 CVT GEARBOX TRANSMISSION NISSAN JUKE QASHQAI 1.6 & 1.5

We accept returns within 15 days under the following conditions:
• Incorrect or Misrepresented Item: If you receive an item with a different part number than ordered, or it does not match the photos in the listing.
• Damaged or Defective Items: If your item arrives damaged or with quality issues, you must contact us within 24 hours of receipt and provide clear photos of the issue.
• Buyer’s Mistake: If the item was ordered by mistake and is still in unused condition with original packaging, it may be returned. However, the buyer is responsible for all shipping costs in this case.
• Restocking Fee: A 25% non-refundable restocking fee applies to all returned items.
• Return Authorization Required: All returns must be pre-approved. Unauthorized returns will be refused.
• No Returns or Guarantees for issues unrelated to the listing description, unless the item is non-functional. However,  Money Back Guarantee still applies for items not as described.
• Refund Process: Once the item is returned and inspected, a refund will be issued minus the original shipping cost and restocking fee. Return shipping is the buyer's responsibility.
• Non-Returnable Items: We do not accept returns or exchanges for open packages or installed parts.
.       All items are shipped with unique identification markings, QC verification stickers affixed using industrial-grade adhesive, and metal engraving on key parts.
.       Any item with removed, tampered, or missing QC sticker, markings, or engravings will be ineligible for return or refund.
.       Opened, installed, or fitted parts are considered used and will not be accepted for return or refund under any circumstances.
• Installation Disclaimer: We highly recommend professional installation. Some products do not include installation instructions. If the item does not fit your vehicle, proof of professional installation is required.
Important:
Please do not open a return request as "Wrong Item Sent" or "Item Does Not Fit" unless the item truly differs from what was listed. We ship exactly what is described and shown in our listing. Every order is thoroughly inspected by our dispatch team in three separate checks to ensure accuracy

All shipping, delivery, warranty, and return policies apply exclusively to retail customers. These policies do not apply to wholesale or container-load orders.

At MABSPARES, we are dedicated to delivering your automotive parts quickly, securely, and reliably. Please review the following policy before placing your order.

Order Processing

• All orders are processed within 3 business days after full payment is received.

• Orders are not shipped on weekends or public holidays.

• In case of any delay due to stock availability or order verification, customers will be notified promptly.

Shipping Methods & Delivery Times

Our Shipping Partners:
We work with UPS, FedEx, and DHL to ensure smooth and reliable worldwide delivery.

Regional Restrictions:
Customers located in Africa, Asia, or remote regions should contact us before purchasing to confirm shipping availability and obtain a quote.

Remote / Out-of-Delivery Areas:
We do not ship to remote or out-of-delivery areas as defined by our courier partners.
Orders from such locations will be cancelled and fully refunded.

Shipping Charges

• Shipping costs are calculated based on destination, weight, and package dimensions.

• Customs duties, import taxes, or fees (if applicable) are the responsibility of the buyer.

• Combined shipping may be offered when multiple items are purchased together.

Tracking Information

Once your order has been dispatched:

• Tracking details will be sent via email or message.

• You can track your shipment directly through the courier’s official website.

Non-Delivery or Delays

If your order is not delivered within 3 weeks of dispatch:

• Please contact us via email or our website’s message system.

• We will immediately follow up with our logistics partners to resolve the issue as quickly as possible

All shipping, delivery, warranty, and return policies apply exclusively to retail customers. These policies do not apply to wholesale or container-load orders.